AI email triage that doesn't hide real work
Inboxer classifies every incoming message into 8 categories, auto-archives the noise, and leaves the threads that need a real human reply on top of the stack.
How most teams do it today
Most inboxes are 60-80% noise: newsletters, receipts, calendar invites, status updates, automated notifications. Manual triage means scrolling through all of it just to find the 5-10 threads that actually need attention — every morning, then again at lunch, then again at end of day. People build filter rules for the obvious patterns, but the rules ossify, miss edge cases, and need maintenance no one ever does.
How Inboxer does it
An AI classifier reads each incoming message and assigns one of 8 categories (To Respond, FYI, Marketing, Receipts, Calendar, Notifications, Spam, Sent). Categories that aren't "To Respond" auto-archive — they're searchable but not in the inbox view. The classifier explains its decision so you can audit any miss, and you can override per-thread or per-sender to teach it.
Step by step
- 1
Connect Gmail or Outlook
OAuth handshake takes about 90 seconds. Inboxer reads via the standard provider scopes — no IMAP credentials, no password storage. You can revoke access from your Google/Microsoft account at any time.
- 2
Inboxer classifies the last 30 days
On first connect, the backfill job processes the last 30 days of messages through the classifier. You see your inbox start to organise itself within a few minutes. You can pause or change rules during the backfill.
- 3
Each new message gets a category
Push notifications from Gmail and Microsoft Graph fire within seconds of a new message landing. The classifier runs, assigns one of 8 categories, and applies the auto-archive rule if the category is set to archive.
- 4
Override per-thread or per-sender
When the classifier gets one wrong, you reclassify in two clicks. Inboxer remembers the override and applies it to future messages from that sender or thread — so the classifier improves at your inbox over time.
- 5
FYI promotion when needed
A thread initially classified as FYI (low priority) gets re-evaluated if the conversation extends or the sender changes. Threads that turn out to need a reply get promoted to NEEDS_REPLY automatically — no permanent burying.
- 6
Audit any decision
Every classification has a one-line reason attached ("sender matches newsletter pattern, no first-party CTA in body"). You can read it on any thread to understand why it landed in a particular bucket.
What changes after a week
- ~80% of inbound mail auto-archives on a typical knowledge-worker inbox — newsletters, receipts and notifications stop padding the unread count.
- The remaining ~20% is sorted so the threads that need replies are visually separated from the threads that are merely informative.
- First-day triage of a 200+ backlog goes from "a Saturday afternoon" to "under 90 minutes".
- Per-sender + per-thread overrides mean the classifier gets more accurate every week, instead of degrading like static filter rules do.
- Nothing is deleted — auto-archived mail is searchable and one keystroke from re-surfacing.
Try Inboxer on your real inbox
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